« Error during prerequisite checklist when upgrading from CRM v3 to v4 - "The PrivUser Group is not specified" | Main | Testing JavaScript Against Previous Versions of Internet Explorer »
August 06, 2008
Disable McAfee Scriptscan to Increase MSCRM Client Performance
If McAfee is installed and users are experiencing slow load times of CRM forms, disabling the McAfee Scriptscan setting should increase performance. Do this by following the steps below on each client machine.
1) Right-click on the McAfee icon in the system tray and open the VirusScan Console
2) Open On-Access Scanner
3) Select the ScriptScan tab
4) Disable Scriptscan
5) Close and test CRM from this machine
TrackBack
TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00e54fb34b6f883300e553ed674f8834
Listed below are links to weblogs that reference Disable McAfee Scriptscan to Increase MSCRM Client Performance:
Comments
Verify your Comment
Previewing your Comment
This is only a preview. Your comment has not yet been posted.
As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.
Having trouble reading this image? View an alternate.
this is not a good business solution where security is an issue. I don't know if it would be smart to disable script scanning all together. If you use VirusScan 8.5i you can add exclusions... do you have any idea what the name of the script or what process kicks this script off so I can add it to the exclusion list?
Posted by: RJ Casey | August 06, 2008 at 12:50 PM
Good point on the security issue RJ and I would proceed with caution where this is an issue. But it does greatly increase performance when disabled and it's a very noticeable increase at that. In looking into this it appears to not just increase MSCRM performance but applies to other web apps that use javascript as well. Let me look for the script so it can be added to the exclusion list.
Thanks,
Ruston Eads
Posted by: Ruston Eads | August 08, 2008 at 01:48 PM
Any update on the script name ??
Posted by: john | March 19, 2009 at 07:40 PM
a patch has recently been released by mcafee to allow an exclusion list to be created so taht scriptscan is only disabled for certian sites. Requires an upgrade to 8.7i and a patch:
https://kc.mcafee.com/corporate/index?page=content&id=KB65382
Posted by: Regan Murphy | June 17, 2009 at 04:52 AM
We are really thankful of you for the great update you have mention here.
Posted by: Blue ocean strategy | May 11, 2010 at 07:55 AM