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October 30, 2008
SQL Timeout During CRM Version 4.0 Installation
Situation: during an installation of Microsoft CRM version 4.0, all of the environment checks passed with the exception of the SQL Server. The resulting error in the environment check is a SQL Server Timeout Error.
In troubleshooting the error, the following was discovered in the event log of the SQL server:
The error is "FCB: Open Failed. Could not open file…"
Resolution: As it turns out, the Operating System on the SQL Server is the 64 bit version of Windows Server 2003. However, the client had installed the 32 bit version of SQL Server 2005. This is not a supported configuration for Microsoft CRM version 4.0. The fix is to uninstall the 32 bit version of SQL Server 2005 and install the 64 bit version.
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