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Consider the following scenario:
You create a new security role in CRM by copying a system role, and you edit the permissions. When a user logs on the first time, they get the following error:
"Insufficient Permissions--The logged on user does not have the appropriate security permissions to view these records or perform the specific action."
If you give the user a system role, then remove it after the log in the first time, the user can then successfully use CRM.
To fix this issue, make sure that your custom security role has at least user level write and read access to "user settings."
For more details see Microsoft Support KB 948311.
Posted by Joel Lindstrom on February 16, 2009 at 12:18 PM | Permalink
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