Tips for installing Scribe Insight on Windows 2008

Lately have have found myself doing a lot of Scribe work, much of it on Windows Server 2008.  I’ve found several suggestions that make the installation of Scribe in Windows 2008 go more smoothly:

1.  Install Insight 6.5.2 update.  This will fix many of the issues with running Scribe in Windows 2008.  Download it here.

2.  Turn off UAC.  By default, User Account Control is enabled in Windows 2008.  During the installation of Scribe Insight or the 6.5.2 update, the installer makes changes to program files and registry settings—things that are protected by UAC.  Turning off UAC during the installation will eliminate many of problems.  Post installation, UAC can be re-enabled, if you desire to do so.

3.  Change the login account used by the Scribe Services.  I have seen multiple instances where the Scribe Services won’t run on Windows 2008 under the default windows service.  I recommend setting up an AD account with non-expiring password and setting the services to log on as this account.   It important to use a non-expiring password for this account, otherwise your integration processes will break when the password changes.  You will also need to make sure that this account has database owner rights of the ScribeInternal database.

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Comments

[twitter.com/ScottSewell]

Good pointers - ran into a failure to install 64-bit Scribe on 2008R2 64-bit that support couldn't resolve - had to install the 32-bit Scribe.

[mde3]

Yep. Those were a few of the things I had to do as well. I did not try to install it on 64 bit as one of my other add-ons is only 32 bit at this time.