Join Customer Effective at eXtremeCRM 2012

Customer Effective will be attending and presenting at the upcoming eXtremeCRM 2012 show in Las Vegas September 30 – October 3.  eXtremeCRM is the premier event focused exclusively on Microsoft Dynamics CRM and dedicated to advancing best practices and strategies for Microsoft Dynamics CRM organizations.  The purpose of the eXtremeCRM conference is to help the Microsoft Dynamics^® CRM community grow their business by selling, deploying and extending the Microsoft Dynamics CRM solution more effectively. eXtremeCRM is dedicated to creating an environment that provides insight to the Microsoft Dynamics CRM future vision and strategy, encourages sharing of knowledge among the Microsoft Dynamics CRM community and supports critical connections with Microsoft, ISVs and partners – all with a goal of helping the community learn, grow and work more productively together.  You can check out more show information and the agenda here.

 

Enhancing the User Experience with JavaScript/CSS3/HTML5 (level 300)

Tuesday 3:30 – 5:00. Presented by Brad Koontz and Paul Way (Customer Effective)

Dynamics CRM 2011 provides a robust default user experience for both the built-in and custom components configured for a solution. This default user experience can then be further tailored to specific solution requirements using the extensibility hooks provided by Dynamics CRM 2011.The focus of this session is about enhancing the User Experience (UX). We will walk through:

• The importance of UX in driving user adoption,
• What Microsoft has in place that we can leverage,
• How we can enhance the interface when the situation calls for it
• This class is a 300 level, but geared to all developers.

 

Industry Showcase, Financial Services (level 200)

Insurance:  Monday 1:40 – 3:10. 

Capital Markets: Tuesday 11:00 – 12:30

Presented by Tom Feher (Microsoft); with Brad Koontz (Customer Effective)

In these sessions, learn how Microsoft Dynamics CRM Insurance industry solutions can provide insurers with the capabilities necessary to gain deep business insight, deliver a consistent customer experience and enhance sales performance, innovate and integrate by streamlining information and business processes, and ultimately reduce operational cost and maximize revenues.

• Current Market Overview and Opportunity within Financial Services
• Typical Day in the life scenarios
• Microsoft Dynamics CRM Vertical Solutions & Whitespace within Financial Services Industries
• Microsoft Industry Resources Available to assist you in building an Industry Practice
• Conditions of Success in building a Financial Services Industry Vertical Practice
• Panel Discussion & Q/A with a Dynamics CRM Financial Services Industry Partner

 

Executive Summit

Ongoing, Oct 1&2

Featuring a panel of CRM industry experts including Mike Rogers (Customer Effective)

The eXtreme executive Summit is designed to provide unique perspectives around key business issues that leaders face today and VIP backstage access to experts, influencers and Microsoft leaders you won’t find anywhere.  This executive-only program is designed to deep dive on critical business, technology and leadership strategies facing Microsoft Dynamics CRM leaders today. More information on about the Executive Summit can be found here.